GOAL

To provide both proactive and reactive information and access to services for Insureds to assist them in obtaining more informed insurance coverage and risk management services.

PROACTIVE

One of the contributing issues to the Delta is that not all (in fact most) insureds do not pay enough in insurance premium to merit the full suite of support available from insurance brokers.  This gap is often exacerbated by a lack of risk knowledge and capabilities at the insured entity. CEERS™ aims to help bridge this shortfall with proactive strategies and support.

From CEERS™

CEERS™ is committed to:

• Educating Insurance Buyers: Helping insurance buyers understand the true function and process of the insurance process – including provide guidance through education (including whitepapers and webinars)
• Centralizing Service Access: Acting as a primary access point for services required – from Members and Sponsors
• Offering a Service Catalogue: Providing a catalogue of member services available for engagement. – helping ensure easy access to appropriate support.
• Pre Bon Services: Aiming to provide limited pro bono services to those insurance buyers who do not have the financial capability to pay.  We are hoping that Members will join us in this regard.

From the Members

We expect the Service Related Members:

• Advertise Their Services: Providing a listing of their services (advertise) in a fashion that will make it easy for insurance buyers to reach out on a practical basis to help meet their needs and challenges
• Engage in Committees and Webinars: Actively participate in Committees and in Webinars as may be appropriate.   

REACTIVE SUPPORT in CLAIMS SITUATIONS

Should the Member encounter a claim situation CEERS™ can help with guiding the Member through the most beneficial claims process to help minimize conflict and erosion of claim resolution outcomes.

This could entail cursory advice and/or advising them of their rights redirecting the Insured to the proper resources.  These resources could be independent claims professionals, accounting specialists (including valuation experts), engineers, legal counsel, etc. – hopefully all being Members.

AI SITUATION

A committee is to be struck to focus on the effects, both positive and deleterious, of emerging AI technology and how to navigate through these matters.